Video / Short
The Most Important Skill in the AI Age Isn’t Technical
Terence Milstead argues that management skills will be the most important thing to develop as people start using AI tools. He draws on a year-long AI adoption study he says he co-directed with OpenAI across government agencies.
Video summary
Terence Milstead starts with a recent OpenAI TV advertisement he finds incredibly effective. It shows two elderly women who do not speak the same language using a phone's voice function to translate their conversation, and he says he is surprised ads like it did not come out sooner.
Asked by Pete Cooper about the big picture for AI, he says management skills will be the most important thing to develop as people use AI tools effectively. He points to one of the big projects he was involved in, a year-long AI adoption study he says he co-directed among 175 government employees across 14 agencies, in partnership with OpenAI.
Video transcript
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Last week that Open AI has started running these TV advertisements that I think are incredibly effective and I'm surprised they haven't come out sooner. It's a couple of elderly women who don't speak the same language and they're trying to communicate with one another and so they have the phone in front of them and they're speaking into it using the voice function to translate the conversation that they're having with one another. >> Here's the question. Where are we going with AI? What's the big picture now? >> I think management skills are going to be the most important things to develop when people are effectively using AI tools.
One of the big projects that I was involved in I I co-directed a year-long AI adoption study among 175 government employees across 14 agencies. This was in partnership with Open AI. >> AI, is it hype or help?